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Outage Information

What To Do If Your Power Goes Off:

1.Check your fuses or circuit breakers, including those on the meter pole, to see if they have blown or tripped. (Members may be billed for a service call if the trouble is caused by the member's own fuses or equipment).

2.If the problem is not with your electric service, call a neighbor to see if other people are also out of power.

3.To report outages or other power quality problems, call 605-624-2673 or 1-800-696-2832. When reporting a problem, give the name on your bill and your location number (as identified on your billing statement). If you call at a time other than the regular business hours, the phone will be answered by our after-hours answering service. A crew will be dispatched to your location as soon as possible.

Remember, never go near downed power lines. Treat every electrical line as if it were energized.

1.800.696.2832 or 605.624-2673

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