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                                     electric service to our members, now and into the future!

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Privacy Policy

CLAY-UNION ELECTRIC CORPORATION

VERMILLION, SD

POLICY #112

PRIVACY AND CONFIDENTIALITY

I. OBJECTIVE

To establish the procedures to be followed in maintaining the privacy and confidentiality of the information of the cooperative and its members.

II. CONTENT

  1. The cooperative shall maintain a record for each member. This record shall include the member’s name, address, telephone/cell number, email, social security number and other additional information deemed necessary by the cooperative.

  1. The information contained in the members record shall be deemed confidential and shall not be released unless authorized in writing by the member or pursuant to Policy No. 111 or such other policies and revisions thereto that may be adopted by the board of directors.

  1. Members shall have access to the information contained in their record upon request.

  1. Non-member records of the cooperative shall be disseminated pursuant to Policy No. 111.

  1. The cooperative may request credit information from members to establish a member’s credit worthiness. The cooperative may from time-to-time access credit reports of members and prospective members and may report member credit information to credit reporting bureaus. 

  1. The cooperative shall make all reasonable efforts to maintain the records of the cooperative and the members in a safe and secure manner.

  1. When releasing cooperative records to third parties in the normal course of business, and when feasible to do so, the cooperative shall require such third parties to maintain the confidentiality of such records.

  1. Any member may request in writing that their information not be shared with affiliates of the cooperative.

 

III. RESPONSIBILITY

The manager shall be responsible for carrying out the provisions of this policy.

Date Adopted: 9/20/01                                                          

Date Revised:  12/18/09, 5/28/2021

Date Reviewed: 5/30/12    

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Contact Info

Clay-Union Electric
P.O. Box 317
31321 SD Hwy. 19
Vermillion, SD 57069

605-624-2673 or 1-800-696-2832

Office Hours: M-F 7:30-4:00
 

Mission Statement

Our Mission is to provide safe, reliable and
affordable electric service to our members,
now and into the future!

Safe Electricity

Safe Electricity

Board and Employee Login

©2025 Clay-Union Electric. All Rights Reserved..

  • Home
  • Your Account
    • Capital Credits
    • Start Service
    • Pay Online/My Account
    • Billing FAQ
      • Billing Cycle and Due Date
      • Budget Billing
      • Payment Options
      • Rates
      • SD Energy Assistance
    • Yard/Street Light Repair
  • About Us/History
    • Nondiscrimination Statement
    • Our History
    • Board Directors and Service Area
    • By-Laws
    • Privacy Policy
  • Member Programs
    • Rebates and Incentives
      • Heat Pump Rebates
      • Irrigation Rebates
      • Marathon Water Heaters
      • Replacement Appliance Rebates
    • Load Control
    • REC Program
    • REED Fund
  • News and Community
    • Basin Bus Tour
    • Clay County Fair/Member Appreciation Day
    • Cooperative "Sparks" Newsletter
    • Energy Solutions
      • Beat the heat this summer
      • Generation Mix
      • Home Safe Home
    • Treated Wood Consumer Information
    • Youth Programs
      • Basin Youth Excursion
      • Scholarship Opportunities
      • Touchstone Energy Scholar of the Week
      • Washington DC Youth Tour
  • Employment Opportunities
    • Crew Foreman
    • Other Cooperative Employment Opportunities
  • Safety
    • 811 Call Before You Dig
    • Back-to-school preparation includes life-saving driving tips
    • Farm Safety
    • Grain Bin Clearance
    • Space Heater Safety
    • Tree Planting
    • Winter Power Line Safety
  • Contact Us